Health Information Disclaimer

CPAP Store USA is a retail and e-commerce supplier of CPAP, BiPAP, and related respiratory equipment. We are not a healthcare provider, insurance biller, or HIPAA-covered entity. We do not process insurance claims, Medicare, or Medicaid, and we do not maintain or manage clinical medical records.

As part of the purchasing process—whether in-store or online—customers may voluntarily provide limited health-related information such as prescription copies, sleep study results, or product compatibility needs. This information is collected solely to fulfill product requirements, assist with product recommendations, or provide customer service.

We take the protection of this information seriously. Any health-related details provided are handled confidentially, are not sold or shared for marketing purposes, and are used only to support the intended transaction or customer request.

Please note: SMS, WhatsApp, email, and other digital communication methods used by CPAP Store USA are not encrypted platforms and should not be considered secure for sharing protected health information (PHI). By choosing to communicate with us through these channels, you acknowledge and accept any associated privacy risks.

If you prefer to communicate through more secure means, or have questions about how your information is handled, please contact us at info@cpapstoreusa.com or visit one of our retail locations.